About gift cards
How do I purchase a gift card?
You can purchase gift cards on the following page.
https://futaroku.gg/products/rise-ai-giftcard?variant=37580117409980
Can I purchase this together with regular products?
Yes, it is possible.
Are there any shipping charges?
This product is a digital gift card, so the actual product will not be delivered to the buyer's home, but an email with instructions will be sent to the email address registered with the store after purchase. Therefore, there is no shipping fee.
However, if you purchase other general products at the same time, the normal shipping fee for the general products will be charged.
How do I give a gift card?
When purchasing, you can choose from the following four ways to give your gift card:
1. Send a gift card to an email address
2. Generate a link to redeem your gift card <br>You can send it however you like, just keep in mind that the name registered with the store will be the sender.
3. Print out the gift card . Use this when handing it over or mailing it.
4. Send a gift code <br>Select "Add to cart" at the bottom of the product page and proceed to checkout. The gift code will then be sent to the purchaser's email address, which you can send using your preferred method. However, a store-original gift card will not be sent. You will only be purchasing the code. (In this case, the name registered with the store will not be displayed, so it is possible to send the gift card anonymously or under a handle name.)
What options are available when sending a gift card?
・Date and time options:
You can send it to an email address on a specific date, such as a birthday (only valid when sending to an email address).
・Add a message:
You can write the message you want to convey in the "Message" field.
・Gift Card Design Selection:
You can choose your favorite card design. (New designs will be added according to the season.)
*If you issue a gift code (method 4 above), you cannot use any of the above options.
What is the expiration date for gift cards?
You can use it indefinitely.
Can you tell me how to get a refund for the gift card itself?
Please note that gift cards are non-refundable items.
If I use a gift card to make a purchase, can I get a refund?
Yes, that is possible. Please contact us at contact@futaroku.gg .
How can I check the remaining balance of a used gift card?
You can check your balance by entering the gift code you received on the following page.
https://futaroku.gg/pages/check-gift-card-balance
Can I transfer the gift card I receive to someone else?
Anyone who knows the link or code of the gift card can use the gift card (share the balance). Please be careful not to share it with unintended people.